Representative engagement patterns across our practice.
To protect client confidentiality, all case studies below describe the type of engagement, challenge and outcome without naming the organization involved.
WhatsApp customer support automation for an ed-tech company
Challenge: A US online tutoring company had student and parent messages scattered across inboxes and personal phones, slowing replies and losing leads.
Solution: WhatsApp Business API integration with a shared messaging dashboard, bulk campaign automation and inquiry routing, built on ReactJS, PHP, MySQL and Ratchet.
- Less manual effort through automated bulk messaging
- Real-time, personal replies for students and parents
- Inquiries routed to the right team member
Personalized fresh pet food on Shopify
Challenge: A Canadian pet food brand needed to move beyond one-size-fits-all online shopping and tailor food to each dog's age, breed, weight and activity level.
Solution: Custom Shopify platform with pet profiles, calorie recommendations, personalized diet plans, subscriptions, custom meals and delivery tracking.
- A calorie recommendation and recipe list for every pet
- Fresh meals on a regular subscription schedule
- Recognized as one of Canada's top fresh pet food brands
AI fleet management platform for India's trucking industry
Challenge: An Indian logistics tech company needed shippers, fleet owners, booking agents and drivers working from one system instead of phone calls and paper records.
Solution: Cloud-based SaaS platform with AI freight matching, IoT live tracking, predictive ETAs and automated settlement, integrated with SAP ERP.
- 20% reduction in operational overheads
- 25% fewer shipping delays
- Booking coordination cut from hours to minutes
Healthcare app for remote care in India
Challenge: Patients in remote areas faced long travel to see a doctor, while city clinics were overcrowded, and weak internet limited most telehealth tools.
Solution: Android virtual clinic app with low bandwidth video consults, on-site lab tests, medicine delivery, a blood donor network and in-app payments.
- Video consults on as little as 256 kbps
- Faster emergency response through donor search
- Care, tests and medicine without leaving home
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